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Secret Shopper Restaurant Review

Staff

Were you greeted by Staff?

If Yes, Was the greeting friendly and profession?

If not greeted, was staff (select all that apply):

Were you seated promptly?

If not immediately seated, were you given a waiting time?

Was the staff's appearance appropriate to the nature of the restaurant?

Were you able to find items that sounded appealing?

Did the food arrive in a timely fashion?

Did staff check back with you during your meal?

Were staff knowledgeable about the Menu?

Were there other diners in the restaurant?

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